Our Landlords and FM

Our Landlords understand the benefit of dealing with a provider of social housing.  We offer market rate for properties on flexible lease terms and always return your property in a good state.  Any damage is replaced and painted top to bottom.

We also work with a number of letting agencies and have an exclusive partnership agreement with GLETS London Ltd.

We run a number of projects from victims of domestic violence,  older men (55+), refugees, asylum seekers, ex-service men etc. 

 

 

GLETS London has been soucing and providing Facilities Mangement (FM) for all our supported accommodation stock since 2010. From 2017 we have entered into a partnership with GLETS and we have been an alpha tester of OSIRIS Customer Relationship Management Software that enables us to maximise the benefit to all our stakeholders.

Since using OSIRIS we have seen our NPS score rise from 35 to 54! Both the referral agents and customers have all seen a marked increase in our ability to deliver on the expectations set by our regulator. GLETS provide us with clean properties that meet HHSRS standards and provide weekly management checks and inspections. They also ensure that all property has an EPC (where required), Gas Safe CP12 certificate and an approved electrical safety certificate.

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A clients moving-on day. He is happy with his new one bed flat and new job!

GLETS also ensure that the Landlords are kept fully informed regarding property matters, arrange payments and ensure that maintenance schedules are adhered to.

This leaves us to focus on delivering the objectives of the QAF and CQC Supported Living Schemes!

GLETS offer a number of guarantees to landlords at the full market rent.  They offer easy lease terms and don’t charge fees to landlords.  We would always recommend GLETS for all your Estate agency FM and CRM needs!

 

 

 

 

Rent DirectUK also source property in the Greater London Region.